Политика конфиденциальности

Последнее обновление: September 2025

1. Introduction

SoftLine Limited ("we", "us", "our") operates the plan.parts platform and API service. By using plan.parts, you agree to the collection and use of information as described in this Privacy Policy.

Data Controller: SoftLine Limited, Suites 1203-1205, Cyber Hub, 88 Innovation Drive, Wanchai, Hong Kong.
Contact: [email protected]

2. Information We Collect

Account data

Name and email address when you register for an account.

API usage data

Endpoint paths called, timestamps, token balance changes, and IP address. This data is retained for billing accuracy and abuse prevention.

Payment data

Payment processing is handled entirely by third-party payment processors. We do not store full card numbers or sensitive payment credentials on our servers.

Technical data

Browser type, operating system, and referring URLs collected via Google Analytics.

Cookies

See our Cookie Policy for details on the cookies we use.

3. How We Use Your Data

Provide and maintain the API service
Process token billing and send receipts
Send service announcements and security alerts (no marketing without consent)
Detect and prevent fraud or abuse
Comply with applicable legal obligations

4. Legal Basis (GDPR)

Contract performance — to provide the API service you signed up for

Legitimate interest — security, fraud prevention, service improvement

Consent — analytics cookies (Google Analytics)

Legal obligation — tax and financial record keeping

5. Data Sharing

We do not sell personal data. We may share data with:

Payment processors — for billing (they have their own privacy policies)
Google Analytics — anonymised usage statistics to help us improve the service
Law enforcement — if legally required by applicable law

6. Data Retention

Account data: retained until account deletion
API usage logs: 2 years, then anonymised
Analytics data: as per Google Analytics retention settings (26 months)

7. International Transfers

SoftLine Limited is based in Hong Kong. Your data may be processed outside the European Economic Area. Where applicable, we apply appropriate safeguards such as Standard Contractual Clauses to ensure your data is protected to EEA standards.

8. Your Rights (GDPR)

If you are located in the EEA or UK, you have the following rights regarding your personal data:

Right to access the personal data we hold about you
Right to rectify inaccurate data
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing

To exercise any of these rights, contact us at [email protected]. You may also lodge a complaint with your local data protection supervisory authority.

9. Children

The plan.parts service is not directed to persons under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be notified by email or by a prominent notice on the website. Continued use of the service after the effective date of any changes constitutes acceptance of the updated policy.

11. Contact

For privacy-related questions or to exercise your rights, contact us at:
[email protected]
SoftLine Limited, Suites 1203-1205, Cyber Hub, 88 Innovation Drive, Wanchai, Hong Kong.

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